At Yunotrexa, your satisfaction is our priority. If you are not fully satisfied with your drone purchase, we offer a hassle-free return and refund process in compliance with USA consumer protection laws and Google Merchant Center policies.

🔄 1. Returns Eligibility

• Items can be returned within 30 days of delivery.

• The product must be unused, in original condition, and with all accessories/manuals included.

• Return requests will not be accepted if the drone shows signs of damage, misuse, or unauthorized repairs.

• Products purchased during special promotions or clearance sales may be subject to different terms (clearly mentioned at the time of purchase).

💵 2. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method (e.g., credit card, PayPal, Stripe) within 5–10 business days.

• Shipping fees (if applicable) are non-refundable, unless the return is due to a defective or incorrect product.

🚚 3. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

• In case of defective or incorrect products, Yunotrexa will provide a prepaid return label.

⚙️ 4. Exchanges

We currently do not offer direct exchanges. If you would like a different model, please return your product for a refund and place a new order.

🛠️ 5. Damaged or Defective Products

If your drone arrives damaged, defective, or not functioning properly, please contact us within 7 days of delivery with photos/videos of the issue. We will arrange a replacement or full refund at no extra cost.

🚫 6. Non-Returnable Items

• Gift cards

• Software, digital downloads, or licenses

• Items damaged due to misuse or unauthorized modifications

📞 Contact Us for Returns

For returns, refunds, or product-related concerns, please reach out to us:

📧 Email: support@yunotrexa.com
🌐 Website: www.yunotrexa.com
📍 Address: 6502 Grape Rd, Indiana, 46544, USA